Section of Cisco IOS Software Configuration Guide for Cisco Aironet Access Points 12.3(7)JA: Troubleshooting. The default username and password are Cisco, which is case-sensitive. Note:- The access point is configured with the factory default values including the IP address (set to receive an IP address using DHCP). Step 4 After the access point reboots, you must reconfigure the access point by using the Web-browser interface or the CLI. Step 3 Hold the MODE button until the Status LED turns amber (approximately 1 to 2 seconds), and release the button. Step 2 Press and hold the MODE button while you reconnect power to the access point. Step 1 Disconnect power (the power jack for external power or the Ethernet cable for in-line power) from the access point. Press and hold the Mode button for approximately 30 seconds. If the wireless device has a firmware failure, you must reload the image file using either the Web browser interface or the 11 series Access Points (APs). How to download Cisco IOS firmware on AP Resolution
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